Cancellation Policy

All cancellations must be emailed prior to the below deadlines:

Cancellations received up to and including March, 10 2020 – 50% refund.

Cancellations received after March 10, 2020 – no refund.

However, a paid registration is transferable to a replacement from your company if sent before 10th of May

In the event of a situation of force majeure, either Party may terminate this Agreement, giving fifteen (15) days’ written notice to the other Party, and without obligation to pay any compensation for this reason. In the event that the Agreement is terminated due to force majeure, the amounts already paid or the work already done prior to the termination of the contract shall be recognized as property or collection rights in favor of the Party that has performed such services, and the Party that terminates the contract shall pay for the fees accrued and the expenses incurred by the Party for the performance of the services already provided or carried out.

«Force majeure» shall include natural disasters, strikes, lockouts or any other labour disputes, acts of anti-social elements, wars – whether declared or not – blockades, insurrection, revolts, epidemics, landslides, earthquakes, storms, lightning, floods, social unrest, explosions and other unforeseeable events beyond the control of either party that impede the performance of the Contract, and which cannot be overcome by the application of due diligence by either party.

Included as cases of force majeure are government decisions of the Spanish State, whether at national, regional or local level, of the institutions of the European Union or of any other international body or organization, which prevent or hinder the execution of the Contract.

In the event of circumstances of force majeure, the Parties may agree to postpone the performance of the services agreed to by this Contract, extending the validity of this Contract until the effective termination of the agreed services, until which the Parties shall be bound. In the event that the Parties do not agree to such extension or deferment in the performance of the services, the Party that has requested the postponement or delay in the provision of services due to a circumstance of force majeure as defined, may resolve the Contract in the terms previously mentioned.

Unless otherwise indicated in regard to the specific event, the organizer, decides to change the date of the event due to force majeure, the contractual relationship will be extended until the event is held, maintaining the agreed conditions. In the event that the Client cannot attend the event on the new date, the Client must inform the Organizer of this impossibility within fifteen (15) working days from the notification of the modification of the date of the event. In this case, organizer will refund 90% of the registration fee. After this period, the Organizer will not be obliged to return the registration fee.

In the event that, according to the Spanish Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users (Real Decreto Legislativo 1/2007, de 16 de noviembre, por el que se aprueba el texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios), the Client shall be regarded as a Consumer, this paragraph will not be applicable. Therefore, the extension of the contractual relationship and the maintenance of the conditions agreed upon for the celebration of the event will not be carried out unless express written confirmation has been obtained from the Consumer.